FAQ
Guangzhou Tengjingwei Office Equipment Co., Ltd.
Sample & Bulk Order Tips
For sample order, please visit our Aliexpress store: https://tengjingwei.aliexpress.com/store/1818128
If you have quantity order, please contact us directly for exclusive special offer.
Contact Information
WeChat/WhatsApp: +86 15902036106 / +86 13288919977
Email: tjw-queenie@gztjwb.cn
Official Web.: https://tjw2015.en.alibaba.com/ | http://www.sinosyn.com
Address
Guangzhou Office: A108, First Floor, No.97 Gaopu Road, Tianhe District, Guangzhou City, Guangdong Province, China
Factory Address : Building 14, Zhongxing Zhigu Industrial Park, No.112 Qinglian Road, Yuantan Town, Qingcheng District, Qingyuan City, Guangdong Province, China
Frequently Asked Questions (FAQ)
Q1. What can you supply to me?
A: We can supply all types of laser printer spare parts and refurbished laser printers. We also provide professional shipping services, ensuring you enjoy a one-stop purchasing experience** from us.
Q2. Are you a manufacturer or a trading company?
A: We are a professional manufacturer with our own factory and an overseas sales department dedicated to international trade. We have 3 fuser production lines and 2 transfer production lines, with over 100 employees and a 4500㎡ factory area.
Q3. Where is your factory located?
A: Our factory is located in Qingyuan City, Guangdong, China. Our office and showroom are at A108, First Floor, No.97 Gaopu Road, Tianhe District, Guangzhou, Guangdong. You and your team are warmly welcome to visit us at any time!
Q4. What are your terms of payment, and what types of payment do you accept?
A: Our payment term is 100% T/T in advance after order confirmation, with payment due before shipment. We accept multiple payment methods, including T/T, PayPal, Western Union, WorldFirst, and Payoneer.
Q5. What are your main products?
A: Our main products are refurbished laser printers and high-quality original/remanufactured spare parts, including:
Fuser assemblies/units/kits, transfer belts/units, drum units, toner cartridges, print heads, formatter boards, fuser films/sleeves, upper/lower pressure rollers, pickup rollers/separation pads, scanner platforms/optics, automatic document feeders (ADF), paper cassettes, control panels and more. Our products are compatible with brtand printer
Q6. How about your delivery time?
A: Generally, delivery takes 3–7 working days after receiving your advance payment. The exact time depends on the specific items and order quantity. We have sufficient inventory for fast delivery of most products.
Q7. What's your guarantee policy?
A: All products undergo 100% strict performance and fatigue testing before delivery. For defective products caused by manufacturing issues, we offer a 1:1 replacement or full refund. Partial products also have a 3-month warranty.
Q8. May I have a discount?
A: Yes, we offer favorable discounts for large or regular wholesale orders**. Contact us directly for a custom quote for your quantity order.
About Us
Founded in 2014, Guangzhou Tengjingwei Office Equipment Co., Ltd. is a high-tech manufacturing enterprise integrating R&D, production, sales, maintenance and service, and one of the largest printer parts suppliers in China. We have a professional R&D team (5 staff) and QC team (5 staff), with OEM/ODM service available and 60% of our products for export to the USA, Russia, Singapore, Thailand, India and other global markets.
Our Advantages
- Over 10 years of factory manufacturing experience with professional one-stop technical support
- Strict multi-layer quality control inspection, 100% product testing before shipment
- Complete product model range, large in-stock inventory for fast delivery
- Accept bulk wholesale orders and personalized OEM/ODM customization service
- Safe and professional anti-collision packaging (foam+carton for parts, wooden cases for printers)
- Stable cooperation with reliable international logistics companies for fast and secure shipping
Why Choose Us
We are a real source factory with independent production lines, not a simple trading company, which can provide customers with factory-direct prices and eliminate intermediate price differences. We adhere to the spirit of "quality, integrity, innovation, service" and are committed to providing global customers with stable product quality, competitive ex-factory prices and efficient delivery service.
Warmly welcome wholesale customers, brand partners and global business friends to consult and negotiate cooperation! We look forward to creating a win-win future with you!
Technical Advantages
1. Fusing Temperature Stability
Fusing temperature fluctuation controlled within ±2℃, ensuring stable and consistent print quality.
2. Transfer Belt Wear Resistance
Wear resistance up to ≥100,000 pages, long service life and low maintenance.
3. Pickup Roller Paper Feeding
Continuous paper feeding success rate ≥99.8%, smooth and stable feeding.
4. ADF Jam Rate Control
ADF jam rate ≤0.02%, ensuring stable high-volume use.
5. Print Resolution
Refurbished printers with resolution ≥1200×1200 dpi, clear and professional print effect.
6. Model Compatibility
Compatible with ≥500 models for HP, for Canon,for Epson and other mainstream brands.
7. Energy Efficiency
Lower energy consumption, more environmentally friendly and cost-effective.
8. Fuser Roller Coating Life
Anti-stick coating life ≥80,000 pages, durable and reliable.
9. Developer Toner Transfer
Toner transfer efficiency ≥95%, lower waste and better printing effect.
10. Transfer Roller Anti-static
Surface resistance 10^9–10^11 Ω, effectively avoids print ghosting.
11. Operating Noise
Working noise ≤50 dB, suitable for quiet office environment.
12. Temperature Resistance
Stable working range -10℃~60℃, adaptable to different environments.
13. Warranty Policy
3-month warranty for all refurbished printers and parts.
14. Bulk Delivery
Core parts in stock ≥100,000 pieces, delivery time ≤7 days.
15. Custom Support
Professional technical team for technical support.
(Guangzhou Tengjingwei Office Equipment Co., Ltd. official website, Tengjingwei printer factory official website, Tengjingwei fuser unit manufacturer official website, printer factory, fuser unit factory, refurbished printer factory, printer parts factory, Guangzhou printer factory, reliable printer factory, stable fuser unit supplier, bulk printer procurement factory, high-compatibility printer parts manufacturer, reliable refurbished printer factory in Guangzhou, office printer factory, commercial printer supplier, fuser unit customization factory, printer parts wholesale manufacturer) Guangzhou Tengjingwei Office Equipment Co., Ltd. official website, Tengjingwei printer factory official website, Tengjingwei fuser unit manufacturer official website office printer factory, commercial printer supplier, fuser unit customization factory, printer parts wholesale manufacturer printer factory, fuser unit factory, refurbished printer factory, printer parts factory, Guangzhou printer factory






